Anything not covered here? Call the counter and we will sort it out.
Transfer the total to the account below and upload the slip before departure.
One hour before departure by default. After that, call the counter — they can still sell a seat if the boat has room.
Unpaid bookings can be cancelled yourself from Manage my booking, up to two hours before departure. For paid bookings and refunds, call the counter.
Children under 4 travel free but must be declared when booking.
One handbag and one piece of luggage per passenger.
We call everyone on the manifest and move you to the next departure, or refund in full if you prefer.